This FAQ provides answers to basic questions about TapTap.
TapTap is a decentralized blockchain based messanger app with a focus on shopping, selling, security, exploring and it’s simple and free.
With TapTap, you can send messages, photos, videos and files of any type (doc, zip, mp3, etc), as well as create groups for up to 350 people . You can write to your phone contacts and find people by their usernames. As a result, TapTap is like messaging and shopping combined — and can take care of all your personal or business messaging needs. In addition to this, we support end-to-end encrypted voice and video calls, as well as voice chats in groups.
TapTap is for everyone who wants reliable and secure messaging, calls and buying and selling expierences.
Unlike Telegram or Whatsapp TapTap is a decentralized blockchain based messenger app which is more reliable more secure and efficient.
Thanks to TapTap's decentralization and encryption, it is faster and way more secure. On top of that, private messaging on TapTap is free and default.
TapTap beta will be launched on November 1st, 2024. The alpha version of TapTap for Android and ios officially will be launched on February 01, 2023.
You can use TapTap on smartphones, tablets, and even computers. We have apps for iOS (9.0 and above), Android (4.1 and up), a native .
TapTap is supported by Ulrich Lehmbrink and his partner Cagdas Oezaltay. Ulrich supports TapTap financially and ideologically while Cagdas's input is technological and ideologically.
TapTap is based in Romania. The TapTap development team is based in Brazil and India.
No in chats you never will find any ad or kind of selling your data. Our priority is your privacy!
We are earning a small commission of every sold product to pay for the infrastructure and developer salaries, making profits will never be an end-goal for us.
We think that the two most important components of Internet privacy should be:
TapTap's aim is to create a truly free messenger, with a revolutionary privacy policy.
The General Data Protection Regulation (GDPR) came into force in Europe on May 25, 2018.
Since taking
back our right to privacy was the reason we made TapTap, there wasn't much we had to
change. We don’t
use your data for ad targeting, we don’t sell it to others, and we're not part of any
mafia
family “family of companies.”
TapTap only keeps the information it needs to function as a feature-rich cloud service. For example, your cloud chats – so that you can access them from any devices without using third-party backups, or your contacts – so that you can rely on your existing social graph when messaging people on TapTap. Please see our Privacy Policy for more information.
All TapTap chats and group chats are private amongst their participants. We do not process any requests related to them.
But products and posts on TapTap are publicly available. If you find products or posts on TapTap that you think are illegal, please ping us at abuse@taptap.org.
Our mission is to provide a secure means of communication that works everywhere on the planet. To do this in the places where it is most needed (and to continue distributing TapTap through the App Store and Google Play), we have to process legitimate requests to take down illegal public content within the app. For example, we can take down products that violate intellectual property rights or porn stuff.
chats are decentralized and use end-to-end encryption by default, thanks to which we don't have any data to disclose.
TapTap can be forced to give up data only if an issue is grave and universal enough to pass the security of several different legal systems around the world. But data of chats are not possible because it is decentralized.
Keep in mind that TapTap is not logging any data.
You can write to people who are in your phone contacts or sellers and all have TapTap. Another way of contacting people is to type their TapTap username into the search field – you don't need to know their phone number to do this.
People can contact you on TapTap if they know your phone number or your username or if you message them first.
If they don't know your phone number and username, they can find you in these cases:
Your contacts, who have TapTap, are shown at the top of your Contacts. They also have pictures.
iOS: The basic invitations are simple SMS messages. They will be charged as standard outgoing SMS by your carrier (unless sent via iMessage). Naturally, you have other options to bring your friends here. Try sending them a download link via any other messaging service: email, Facebook, WhatsApp, an actual TapTap — you name it.
Android: Open the app menu (swipe right in chat list) > Invite Friends. Then choose an application via which you would like to send out invitations.
You can give your friends a your link with your username so that they can easily find you on TapTap even if they don't have your phone number.
Green Lock — messaging is encrypted and user is online.
Orange Lock
— messaging is encrypted and user is offline.
TapTap does not show last seen time.
People can only see you online if you want to share it with them.
Share n'earn is an feature that allows TapTap users to act as amediator of products. The mediator recommends products to friends or any TapTap contact. If the recommended link was used to buy a Product the user earns TapTap Coins .
You can find it on your keyboard, as well as directly at the buttom as button
Yes. You can always delete any messages you sent or received for both sides in any one-on-one conversation (in groups, it's still your own messages only). You can also clear the entire chat history on both ends. On TapTap, deleted messages do not leave a mark in the chat.
Yes! You can make end-to-end encrypted Voice Calls and Video Calls.
If you want more participants, try starting a Voice Chat in one of the groups you created. Voice Chats add a live layer of ephemeral talk to the group. They can be used as virtual office spaces for teams or informal lounges for any community. While Voice Chats are not group calls, they can achieve similar goals.
TapTap Coin is a cryptocurrency based on binance smart chain. It is the main currency of TapTap.... more coming soon
TapTap is more secure than mass market messengers like WhatsApp and Line. We are decentralized based on nodes and the binance blockchain protocol, built upon time-tested algorithms to make security compatible with high-speed delivery and reliability on weak connections.
We've got you covered. TapTap’s default chats use end-to-end encryption, leave no trace on our servers.
Our encryption is based on 256-bit symmetric AES encryption.
When it comes to default chats, you don't — just make sure that the visualized key of your chat is a green lock.
TapTap is trustee. The process is easy automated and simple. TapTap goes by following rules: All purchases you make within TapTap are through our Escrow System. When you click 'Confirm Purchase' your money will go into an escrow for protection of both the buyer and the seller. Neither party can withdraw the money until the sale is finalized. The money stays safe in escrow until you confirm you have received the goods to the advertised standard and you are satisfied with it. Once you release escrow the money goes to the seller and the sale is finalized. This means you can not request a return or get your money back once the sale is finalized. If for some reason the goods are not satisfactory or there is another issue then you can choose a return request. But keep in mind, disputing a sale can damage your reputation as a buyer if your reason for disputing is not good. Some small issues can be simply reflected on the rating you give the vendor at the end of the sale. Reasons like 'I changed my mind', 'I misclicked', 'I didn't read listing refund policy' are NOT ACCEPTABLE
Any comments and ideas on TapTap's security are welcome at security@taptap.io. All submissions which result in a change of code or configuration are eligible for bounties, ranging from $100 to $50,000 or more, depending on the severity of the issue. Please note that we can not offer bounties for issues that are disclosed to the public before they are fixed.
TapTap can help when it comes to data transfer and secure communication. This means that all data (including media and files) that you send and receive via TapTap cannot be deciphered when intercepted by your internet service provider, owners of Wi-Fi routers you connect to, or other third parties.
But please remember that we cannot protect you from your own mother if she takes your unlocked phone without a passcode. Or from your IT-department if they access your computer at work. Or from any other people that get physical or root access to your phones or computers running TapTap.
If you have reasons to worry about your personal security, we strongly recommend using only Chats in official or at least verifiable open-source apps for sensitive information, preferably with a self-destruct timer. We also recommend enabling 2-Step Verification and setting up a strong passcode to lock your app, you will find both options in Settings > Privacy and Security.
Logging in with an SMS code is an industry standard in messaging, but if you're looking for more security or have reasons to doubt your mobile carrier or government, we recommend protecting your cloud chats with an additional password.
You can do this in Settings > Privacy and Security > 2-Step Verification. Once enabled, you will need both an SMS code and a password to log in. You can also set up a recovery email address that will help regain access, should you forget your password. If you do so, please remember that it's important that the recovery email account is also protected with a strong password and 2-Step Verification when possible.
Check this out for tips on creating a strong password that is easy to remember.
Using a rooted or jailbroken device makes it easier for a potential attacker to gain full administrative control over your device — root access.
A user with root access can easily bypass security features built into the operating system, read process memory or access restricted areas, such as the internal storage. Once an attacker has root access, any efforts to mitigate threats become futile. No application can be called safe under these circumstances, no matter how strong the encryption.
If you have any other questions, please contact TapTap Support (in TapTap go to Settings — Ask a question). Note that we rely on volunteers for support.
If you can't log in to your account, please use this form.
For media requests, please contact press@taptap.chat
Yep. Follow us! @taptap
Be careful, we don't have any other support accounts on any social media platforms.
If anyone on Facebook or any other platform is telling you they're us, they are not.
